Emails sent from my server to Hotmail never arrive



I have the following problem.

Some Hotmail/Live.com users who register @ my website don't get verification emails. Exim logfile shows the following:

2015-01-22 19:45:04 1YELoT-0006U2-Su => XXXXXXX@live.com
R=dnslookup T=remote_smtp H=mx3.hotmail.com [65.54.188.94]
X=TLS1.2:RSA_AES_256_CBC_SHA256:256 DN="CN=*.hotmail.com"
2015-01-22 19:45:04 1YELoT-0006U2-Su Completed

but emails never appear in Hotmail mailboxes.

I have SPF records for my domain, "from" address exists, server has reverse PTR record, server's IP address doesn't exist in any blacklists. No problems with Gmail, Yahoo etc, only with Hotmail.

I use non-existing "reply-to" address. Could it be a problem?

Anyway, if there is a problem with my emails Hotmail should reject them instead of accepting and not delivering. They are just fooling people.

As I understand this problem is not permanent. I have users with Hotmail email addresses, some people get verification email, some not. Today I made several tests but no emails in my Hotmail mailbox.

Is there any way how to get in contact in Hotmail to fix the problem? If not the only solutions is not to accept Hotmail/Live com addresses. :(


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The problem is that my emails are delivered "correctly" to hotmail's server but the user@hotmail.com doesn't receive it. If I whitelist the sender domain in hotmail's options, the emails are getting received.

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Nov 28 15:23:25 conf postfix/qmgr[23231]: AAB25C0558:
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Nov 28 15:23:26 conf postfix/smtpd[28417]: disconnect from
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Nov 28 15:23:27 conf postfix/smtp[27728]: AAB25C0558:
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==========================================================

Summary of Results

SPF check: pass

DomainKeys check: neutral

DKIM check: pass

Sender-ID check: pass

SpamAssassin check: ham

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PHP Warning: imap_open(): Couldn't open stream {imap-mail.outlook.com:993/imap/ssl}INBOX

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$username = 'myusername@hotmail.com';
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enter image
description here


Emails sent from my server to Hotmail never arrive
Network & Servers

I have the following problem.

Some Hotmail/Live.com users who register @ my website don't get verification emails. Exim logfile shows the following:

2015-01-22 19:45:04 1YELoT-0006U2-Su => XXXXXXX@live.com
R=dnslookup T=remote_smtp H=mx3.hotmail.com [65.54.188.94]
X=TLS1.2:RSA_AES_256_CBC_SHA256:256 DN="CN=*.hotmail.com"
2015-01-22 19:45:04 1YELoT-0006U2-Su Completed

but emails never appear in Hotmail mailboxes.

I have SPF records for my domain, "from" address exists, server has reverse PTR record, server's IP address doesn't exist in any blacklists. No problems with Gmail, Yahoo etc, only with Hotmail.

I use non-existing "reply-to" address. Could it be a problem?

Anyway, if there is a problem with my emails Hotmail should reject them instead of accepting and not delivering. They are just fooling people.

As I understand this problem is not permanent. I have users with Hotmail email addresses, some people get verification email, some not. Today I made several tests but no emails in my Hotmail mailbox.

Is there any way how to get in contact in Hotmail to fix the problem? If not the only solutions is not to accept Hotmail/Live com addresses. :(



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